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NYU Langone Emergency Physicians Connect Patients To Financial Counselors

October 3, 2017
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Practice Management

Summary/Abstract

In recent years, it’s become one of the biggest trends in patient-friendly communications: Informing patients up front about the estimated cost of healthcare services and offering options to help them address their financial responsibilities. But that proactive communication does not apply in fast-paced emergency departments (ED) where timeliness takes precedence over financial matters.