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Urgent Care 2.0: Health Systems Taking the Retail Approach to the Next Level

January 2, 2018
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Summary/Abstract

Spurred by disruptive market entrants and burgeoning consumerism, health systems are increasingly adopting retail principles to better meet consumers’ shifting expectations. Thus, urgent care stakeholders, either as standalone operators or partners with a hospital/health system, must further expand upon their retail offerings in order to fend off increased competition.