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Practice Management

November 8, 2018
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Patients want to learn imaging results as soon as possible, from their own doctor

Patients prefer to receive imaging results as soon as possible, according to new research published in Radiology. They also want that information to come from their physician and over the telephone, not through a patient portal.

November 8, 2018
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Boosting Patient Engagement in Healthcare

Two unrelenting forces are on a crash-course in healthcare: The rising volume of patient out-of-pocket payments and increasing patient demands for personalized engagement.

Self-pay and self-pay with insurance account balances have increased in number and value and are projected to exceed 30 percent in 2018. At the same time, patients are becoming more comfortable interacting with providers on multiple platforms and understand the benefits of better patient-provider engagement. In fact, it’s something they are coming to expect from their healthcare experience.

Categories: Practice Management
October 9, 2018
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Experts discuss potential benefits, disadvantages to Cigna-Express Scripts, CVS-Aetna mergers

The Department of Justice approved the Cigna-Express Scripts merger on Sept. 17, according to Business Insider and The Wall Street Journal reported that the CVS-Aetna merger would likely get the green light by the end of the month. The Department of Justice decisions set into motion many concerns regarding the future of health care, medical and consumer experts told Healio Family Medicine. Many of these experts — most interviewed before the recent Department of Justice actions — said the future of health care looks daunting, not brightening.

Group Conversation
September 17, 2018
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ACR asks its members: What do your patients value?

On the American College of Radiology’s Voice of Radiology blog, Melissa Chen, MD, announced plans to build on last year’s survey of patient attitudes toward imaging. ACR will begin to develop a new survey to help define exactly what patients value when interacting with medical imaging professionals.

September 17, 2018
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5 Ways to Improve Your Collaboration with Orthopedic Surgeons

Rheumatologists and orthopedic surgeons must frequently collaborate to provide optimal patient care. Sometimes, they may even work at the same practice and form a care team for easy collaboration. Still, patient management from both specialties can be challenging, and specialists from both sides can learn from each other.

Categories: Practice Management
August 15, 2018
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Minimal Downtimes, Customer Service Earn High Praise for Konica Minolta Imaging Solutions

Minimal Downtimes, Customer Service Earn High Praise for Konica Minolta Imaging Solutions Published on August 8, 2018 Konica Minolta Healthcare Americas, Inc, announces that the company once again achieved the highest Composite User Satisfaction Score, and also that it was the only company to achieve the No.

Categories: Practice Management
August 2, 2018
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Transforming the Service Experience Helps Konica Minolta Healthcare Maintain its Leadership in Customer Satisfaction

August 02, 2018 09:00 ET | Source: Konica Minolta Healthcare Americas, Inc. photo-release AeroDR HD Flat Panel Detector Konica Minolta Healthcare continues to achieve the highest Composite User Satisfaction Score in Radiographic Units, Digital and Conventional, from MD Buyline with innovations such as the AeroDR HD Flat Panel Detector Konica Minolta Healthcare Americas, Inc. WAYNE, N.J., Aug. 02, 2018 (GLOBE NEWSWIRE) -- At Konica Minolta Healthcare Americas, Inc., a customer-centric approach is evident by the company’s consistent top ratings from MD Buyline for its exceptional digital radiography platform and customer service. In the second quarter 2018 report Radiographic Units ...

Categories: Practice Management
August 2, 2018
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Walgreens’ ‘Digital Marketplace’ Connects Patients and Providers—Including Urgent Care

Walgreens has launched a new “digital marketplace” designed to guide patients to the best care setting for whatever their symptoms might be. 

Categories: Practice Management
July 20, 2018
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Innovators In Urgent Care Webinar Series

Free Webinar #1:
Innovative Solutions in the Urgent Care Experience

Wednesday July 25th, 2pm EST

Register Here

July 9, 2018
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Appearance matters: Patients more likely to trust docs wearing white coats

A recent study in BMJ Open affirmed the value of physicians dressing the part, showing patients are more likely to consider them trustworthy and knowledgeable if they are wearing the traditional white coat over formal clothing.

Categories: Practice Management

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