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Can answers to after hours calls be automated?

October 29, 2019
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Summary/Abstract

At a certain point, we’ve all got to go home. Whether it’s the end of the shift when the factory whistle blows and the assembly line stops rolling for a brief period while new people take our place, or late in the day after the last patient has been seen and our notes are all written and our portal messages have all been answered, we all want to go home, the day is done. Or is it? In health care, especially, things don’t always follow the clock.