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OP-ED

October 29, 2019
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4 Tips For How Radiologists Should Respond To Angry Patients

Sometimes, no matter how calm and collected a radiologist’s demeanor might be, a patient is going to get upset.

Various infractions can set off a healthcare consumer at any time. The authors of a new commentary published in the Journal of the American College of Radiology spelled out some of the common triggers for irate patients and some possible ways to address this behavior.

Categories: OP-ED
September 23, 2019
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Here's What Automation Shouldn't Try to Fix

When it's 3 a.m. and my patient is sick, I don't want a robot answering her call.

Categories: OP-ED
September 23, 2019
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How Radiologists’ Roles Are Changing

Ryan Lee, MD, section chief of neuroradiology at Philadelphia’s Einstein Healthcare Network, remembers the first time he heard about the role of a radiologist. The father of three says he first got interested in radiology during his college years when he was working with his family doctor who had an x-ray machine.

Categories: OP-ED
Groupon for healthcare
September 23, 2019
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Analysis: Groupon for healthcare services fills a void for consumer-focused pricing

Kaiser Health News is reporting: “The use of Groupon and other pricing tools is symptomatic of a health care market where patients desperately want a deal — or at least tools that better nail down their costs before they get care.”

 

Categories: OP-ED X-Ray
September 23, 2019
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The Unexpected Consequences of Big Data

 While most of the uses of Big Data have been coupled with AI/machine learning algorithms so companies can understand their customer's choices and improve their overall experience (think about recommendation engines, chatbots, navigation apps and digital assistants among others) there are uses that are truly industry transforming.

Categories: OP-ED Technology
September 23, 2019
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Stop playing catch up around the healthcare consumer experience

Many hospitals and health providers are failing to meet consumers’ needs and expectations in healthcare — and it’s a key reason why they’re losing market share to non-hospital competitors, including patient-empowerment company Devoted Health, retail guru Amazon, and industry behemoths United Health Group/Optum.

Categories: OP-ED X-Ray
August 26, 2019
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What Are the Risks of Using Artificial Intelligence in Healthcare?

In recent years, technology companies, developers, investors, and others have turned their attention to Artificial Intelligence (“AI”). Although little consensus exists regarding its definition, AI solutions generally leverage powerful computing algorithms to analyze data and produce outputs that mimic human intelligence at greater speed and scale than humanly possible. The speed at which companies have been able to develop and implement AI is due, in part, to a lack of laws and regulations governing its development and use. Yet without much legal guidance, companies are assuming great risk by adopting AI at such a rapid clip.

Categories: OP-ED
August 5, 2019
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Clinical Demands in Rural America Call for Advanced Imaging

Rural America does not show up in any atlas but, geographically, it accounts for 80 percent of the United States’ land mass, according to the National Organization of State Offices of Rural Health. About 62 million people live there, all of whom have the same clinical needs as those who live in big cities. Meeting their needs, however, can be very hard, especially when it comes to high-tech imaging.

Categories: OP-ED Trending
Photo by Hush Naidoo on Unsplash
August 5, 2019
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The 9 Trends of Health Consumerism

Health consumerism is taking the healthcare industry by storm. Unlike in the old days, when patients blindly followed their physicians' recommendations, today's health consumers are much more engaged and empowered. The rules of the game have drastically changed, as patients have placed themselves in the driver's seat.

To better explain how this massive transformation led by health consumerism is revolutionizing the health sector, it is essential to take a close look at the 9 trends that are shaping the industry.

Categories: OP-ED Trending
June 27, 2019
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When Medicare Fraud Has Fatal Consequences

Medicare fraud is a victimless crime, right? Unfortunately, some folks still see things that way. That attitude may account for why Medicare fraud costs taxpayers tens of billions of dollars each year. Who says? The FBI! Obviously Medicare fraud isn’t a victimless crime since those Medicare dollars come from taxpayers.

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